Privacy Policy

Last Updated: April 25, 2025

1. What We Collect

1.1 Information You Provide

  • Inquiry & Support: Name, email, company name, message content
  • Account Registration: Business name, billing address, email, phone, username/password
  • Payment Data: Payment card or bank details (tokenized via Stripe, PayPal)
  • Client Data: Information about owners, employees, representatives
  • Customer Data: Processed on behalf of clients
  • SMS & Mobile Communications: Expressly opted-in users only; reply STOP to cancel

1.2 Information Collected Automatically

  • Log Data: IP address, browser type, device type, pages visited, access times
  • Usage Metrics: Feature usage, error logs, performance statistics
  • Cookies & Similar Technologies: Authentication, preferences, analytics, marketing

1.3 Third-Party Analytics & Advertising

  • Google Analytics integration for Site usage tracking
  • Online advertising networks (Google Ads, DAA, NAI)
  • Opt-out available at optout.aboutads.info

2. How We Use Information

  • Deliver & Improve Services: Authentication, billing, support, development
  • Communications: Transactional messages and marketing (where permitted)
  • Legal & Compliance: Fraud prevention, tax obligations, dispute resolution
  • Analytics & Personalization: Understand trends, personalize experience

3. Disclosure of Personal Information

We do not sell Personal Data. We may share with:

  • Service Providers: Under confidentiality agreements
  • Affiliates & Subprocessors: To support Services
  • Corporate Transactions: Mergers, acquisitions, asset sales
  • Legal Requirements: Comply with law, subpoenas, enforce rights

Note: No mobile information sharing with third parties for marketing purposes.

4. De-Identified & Aggregate Data

We may aggregate and anonymize any data so it cannot be tied to an individual. We may use, share, or sell such data for lawful purposes, excluding mobile phone numbers and SMS consent information.

5. Data Retention

We keep Personal Data only as long as necessary to fulfill the purposes described in this policy or to satisfy legal/tax requirements.

6. Your Choices

6.1 Cookies

You may disable cookies via browser settings; this may limit functionality.

6.2 Communications

Unsubscribe links are included in all marketing emails. You cannot opt out of transactional emails. For SMS opt-out, reply STOP or email legal@shopview.com.

6.3 Consent Withdrawal

You may withdraw any consent by contacting us, subject to legal/contractual restrictions.

7. Access, Correction & Deletion

You may request access, correction, or deletion of Personal Data. Identity verification is required. If you are a customer of one of our Clients, please direct requests to them first.

8. Security Safeguards

We employ physical, technical and administrative measures—including encryption in transit and at rest, access controls, and periodic reviews. However, no system is impenetrable.

9. Children's Privacy

Our Services are intended for users 16 and older. We do not knowingly collect Personal Data from children under the applicable age of consent. Contact us to delete if applicable.

10. Third-Party Links

Our Services may contain links to third-party websites not governed by this Policy. Please review their privacy practices separately.

11. Changes to This Policy

We may update this policy and will post the revised version with an updated Effective Date. Material changes will be notified by email or in-app notification.

12. Contact Us

For privacy inquiries or rights requests, contact us at:

legal@shopview.com