Terms of Use

Last Updated: September 3, 2025

1. Definitions

This section establishes key terms used throughout this agreement including Account, Authorized User, Client Data, Order Form, and Fees.

2. Grant of Rights

ShopView grants users a limited, non-exclusive, non-transferable right to access and use the Service solely for your internal business purposes during the subscription term.

3. Accounts and Authorized Users

You must provide accurate registration information. Each Account is non-transferable and corresponds to one user license. Sharing credentials may result in immediate suspension or termination.

4. Usage Limits and Fees

Billing terms:

  • Monthly subscriptions are auto-charged
  • Annual subscriptions are invoiced within 7 days
  • Overdue amounts accrue interest at 1.5% per month (18% per annum) or the legal maximum

5. User Restrictions

You may not:

  • Reverse engineer or decompile the Service
  • Sublicense or transfer your access
  • Use automated scraping tools
  • Build competing products using our Service
  • Transmit unauthorized content

6. Intellectual Property

ShopView claims ownership of all service components. Client Data remains the property of the user. User grants ShopView a non-exclusive, royalty-free license to access and use Client Data to provide the Service, improve the platform, and train AI models using aggregated and anonymized data.

7. Support and Maintenance

ShopView may update the Service from time to time, provided that material functionality is not reduced.

8. Confidentiality

Both parties agree to protect confidential information disclosed during the relationship. Client Data will be treated as confidential and not disclosed to third parties, except as necessary to operate the Service, comply with applicable law, or as described in Section 6.

9. Term and Termination

Upon termination, user access ends immediately. Client Data may be deleted 30 days post-termination unless exported by the user.

10. Disclaimers

The Service is provided "AS-IS" without warranties of any kind. ShopView does not guarantee uptime, data security, or accuracy of outputs, recommendations, or results provided by the Service.

11. Limitation of Liability

ShopView's liability is capped at the Fees paid by you in the one (1) month preceding the claim for direct damages.

12. Indemnification

You agree to indemnify ShopView against third-party claims arising from your violation of these terms or unlawful use of the Service.

13. Governing Law and Dispute Resolution

These terms are governed by Delaware law with exclusive jurisdiction in Delaware courts.

14. Miscellaneous

  • This constitutes the entire agreement between parties
  • Users may not assign these terms
  • ShopView may assign these terms
  • Invalid provisions are severable
  • Force majeure applies to both parties

15. ShopCoach AI

Users remain solely responsible for validating AI outputs. ShopView disclaims all liability for inaccurate or unreliable recommendations provided by ShopCoach AI.

16. ShopView Payments and Payment Compliance

Merchants are solely responsible for surcharge legality compliance. ShopView disclaims all responsibility and liability for your use of Payments in violation of applicable laws.

17. Use of Your Business Name and Logos

ShopView retains non-exclusive rights to display client business names and logos in marketing materials. Users may withdraw permission with 30-day written notice.

18. Changes to These Terms

Material modifications require 30-day advance notice via email or in-app notification. Continued use after changes constitutes acceptance.

For questions about these terms, contact us at:

legal@shopview.com